Create a Category

What this guide covers

Creates a grouping label (e.g. 'Chicken', 'Sides', 'Desserts') to organize products within a menu for customers browsing the ordering interface.

Steps

Step 1: Navigate to the Menus section using the left-hand navigation menu.

Step 2: Click on the Categories folder to view all existing categories.

Step 3: Click the Create New Category button.

Step 4: Fill in the category details. Fields marked with * are required.

Field	What to enter	Notes
Category Code *	A unique identifier for this category	Use uppercase letters and hyphens — e.g., CAT-CHICKEN, CAT-SIDES. Used in system integrations. Cannot be changed after creation.
Category Name *	The display name for this category	e.g., "Chicken", "Sides", "Desserts". This is what customers see when browsing the menu.
Display Name	Optional alternate name for specific channels	Use a shorter label if needed on certain platforms (e.g., "Drinks" instead of "Beverages").
Description	Optional internal notes about this category	e.g., "All grilled chicken items", "Available during breakfast hours". Visible only to your team.
Available Hours	Optional time window for this category	Restrict availability to specific hours — e.g., "6:00 AM - 11:00 AM" for breakfast items. Leave blank for all-day availability.

Step 5: Once you have filled in the details, click Create Category to save.

tip

After creating the category, you can add products to it when building or editing a menu using the Add Products/Bundles dropdown.

Related guides

• Edit a Category — Update a category's name or configuration
• Delete a Category — Remove a category from the system
• Add Metafields to a Category — Attach custom data to a category for integrations

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Part of the Admin Portal Guide · Section: Menus