Step 4 - Order and Get
This step covers the conversion stage where the customer reviews the basket, confirms fulfillment details, applies value, chooses payment, and submits the order.
What This Step Covers
Order and Get begins after the customer has selected products and moves into basket confidence. The prototype focuses on cart review, add-on recommendations, checkout detail, order review, payment, and final submission.
Journey Map
| Sequence | Customer Decision |
|---|---|
| 1 | Review cart contents and customization summaries |
| 2 | Consider add-ons or recommendations |
| 3 | Confirm fulfillment detail and order review |
| 4 | Apply promo or payment method |
| 5 | Submit the order |
Screenshots
Cart review: customers confirm items, quantities, and context before checkout.
Add-ons: recommendations support incremental basket value without leaving cart.
Checkout: promo, payment, and submit actions complete conversion.